Journal of Education and Human Development, 1(1), pp. 22-30.
Studies show that human resource managers spend 24 to 60 percent of their time on trying to solve employee disputes (Bell, 2002). In many cases, effective conflict resolution skills can make the difference between positive and negative outcomes. However, the role of the teachers as pertaining causes and effects of conflict is generally unknown. The study was guided by the conflict resolution theory proposed by Philip (1982) which argues that, the fact that conflict exists, however, is not necessarily a bad thing as long as it is resolved effectively however it can lead to personal and professional growth. The study targeted head teachers and teachers in public primary schools in Eldoret Municipality. The study adopted simple random, stratified and purposive sampling techniques. The target population was 60 teachers and by using simple random sampling the head teachers and teachers was stratified into stratas. Data collected was processed, coded and analyzed to facilitate answering the research questions. This was done using descriptive statistics. The study found out that restricted and poor communication channelswere the causes of conflicts and that conflicts could result to frustration, anger, fear, distrust or resentment among the teachers. The findings of this study and recommendations would provide good practical and theoretical background for conflict management in primary schools in the municipality and other organizations in Kenya.
Full Text: PDF
Barmao, Catherine. (2012). Causes and Effects of Conflict on Teacher Morale in Public Primary Schools in Eldoret Municipality, Kenya. Journal of Education and Human Development, 1(1), pp. 22-30.
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Catherine Barmao is a student in MOI UNIVERSITY pursuing Doctor of Philosophy in Education Administration. She graduated in the same field in 2011 in the same institution. She is a Part Time Lecturer Moi University in the Department of Educational Management and Policy Studies and MT Kenya University in the Department of Curriculum and Instructions. She has taught in different institutions in Kenya for the past twenty years. She has published several articles in Peer-Reviewed / Refereed Journals. She is a leader in different fields and her task is to lobby for the provision of equitable, appropriate and adequate educational opportunities for orphans, vulnerable children and advocate for the empowerment of women in Kenya. She is an associate member of Kenya institute of management (KIM).
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